Causes of Frozen Chromebooks

A Chromebook is any lightweight laptop that runs Chrome OS, a stripped-down operating system designed primarily for working online with Google apps. Many companies now make Chromebooks, but because these devices run the same software, each is prone to many of the same problems. Typically, Chromebooks freeze, lock up, or stop responding for reasons that include:

A program that is currently running.A device that’s plugged into the Chromebook.Problems with Chrome OS.Internal hardware problems with the Chromebook.

How to Fix a Chromebook That’s Frozen

Try these strategies to get your Chromebook working again. A hard reset restarts the Chromebook’s hardware. Therefore, you could lose some of your configuration preferences for the trackpad and keyboard. Still, you won’t lose any apps or files with the potential exception of items in your Downloads folder.