What Does Clearing the Cache Do?
Clearing the cache on your Xbox One removes temporary data that games and apps use to speed up operating. When this data accumulates over time, it can cause the console to start slowing down. In some cases, you may even receive an alert that your cache is full. In order to restore your Xbox One to its full operational capacity, you have to clear the cache. While clearing the cache removes temporary data, it doesn’t touch game data, save data, your achievements, or anything like that. Any games, apps, movies, and shows you have downloaded will remain untouched. You can safely clear your cache without worrying about losing any important data. In fact, playing with a full cache can actually prevent you from earning achievements and placing on leaderboards in some cases.
How to Clear the Cache on Your Xbox One
Clearing your Xbox One cache is an easy process that only takes a few minutes. It’s similar to turning your Xbox One off, but with a few extra steps. You won’t need any special tools or expertise, but you will need access to both the front and the back of the console. Here’s how to clear the cache on your Xbox One:
What to Do if Your Cache Won’t Clear
In most cases, following the previous steps will clear your cache. In the few cases where that doesn’t do the trick, there are a couple of other things you can try. The first has to do with a secondary cache, known as persistent data, that’s used for things like DVDs and Blu-rays that don’t get cleared along with the main cache using the method described above. To clear persistent data on your Xbox One:
Resetting Your Xbox One Console
If you still have cache problems after trying both of those fixes, then you will have to reset your Xbox One. This is also referred to as restoring the Xbox One to factory settings, and as a soft factory reset. Rather than completely wiping the Xbox One, which is known as a hard factory reset, performing a soft factory reset leaves all of your games and apps in place while fully clearing the cache and restoring the Xbox One itself to a pristine state. Here’s how to do a soft factory reset:
