Why Is the Move to iOS App Not Working? 

There are lots of reasons for the Move to iOS process to not be working as expected. Some of the most common are:

Network issues: If both devices aren’t connected to the same Wi-Fi network, or activity on your Wi-Fi interferes with the data transfer from Android to iPhone, Move to iOS can have problems.Storage issues: Switching from one phone to another involves moving a ton of data. If you’re trying to move more data than your new iPhone has storage space for, Move to iOS won’t work.Transfer interruption: There are lots of things that can interrupt Move to iOS’s data transfer: phone calls, devices going to sleep, automatic updates, etc.

How to Fix It When Move to iOS Isn’t Working

If Move to iOS isn’t working, try these steps—in this order—to solve your problems and move your data from your old Android to your new iPhone. You should know how much total storage your new iPhone has (if not, check the iPhone’s box). Assume iOS reduces your available storage by 5-10GB. Before starting the transfer, Move to iOS will tell you how much data it’s going to move. If your iPhone doesn’t have enough space, transfer less data or delete data from your Android.