How To Fix It When The Snapchat Camera Isn T Working

A black screen.The camera appears to be zoomed in.Snaps have poor image/video quality.Video snaps don’t include any sound.The Long Snap feature doesn’t work.You can’t access a new Snapchat feature.

Here’s why these issues occur and what you can do to fix them.

Causes of the Snapchat Camera Not Working

A variety of problems can cause Snapchat camera issues. These include:

Technical issues or downtime on Snapchat’s side.Too many apps are open for too long (slow app or device performance).You have an outdated version of the Snapchat app.An outdated mobile operating system.There’s a slow or spotty internet connection.Settings related to your device’s camera, microphone, or sound are wonky.Older devices.

How to Fix It When the Snapchat Camera Isn’t Working

Follow these instructions in the order they appear until you resolve your Snapchat camera issues. You can follow these steps whether you’re using Snapchat on an iOS device or an Android.