Causes of the iPhone Not Ringing Problem
If your iPhone isn’t ringing, there are several possible culprits:
A broken speaker.Mute is turned on.Do Not Disturb (DND) is turned on.You blocked the phone number.You silenced all unknown callers.There’s a problem with a ringtone.You’re stuck in headphone mode.
How to Fix an iPhone That Won’t Ring
Try these common fixes in the order that we present them:
If None of These Tips Fixed the Problem
If you tried all these tips and still don’t hear your incoming calls, it’s time to consult the experts. Make an Apple Genius Bar appointment at your local Apple Store or contact an Apple-authorized service provider, and bring in your iPhone for inspection and repair. Test the speaker by playing music or a video. Turn up the volume. If you can hear audio, but the volume is too low, or the sound is distorted, clean the speaker. If you schedule DND, you may need to adjust the settings. To check the default ringtone, tap Settings > Sounds & Haptics > Ringtone, and then select a new ringtone. If you miss calls from only certain people, open the Phone app, and then complete these steps:
