How to Update Your Fitbit via the Fitbit App
The easiest way to update your Fitbit is by using the app. Before you begin, charge your device and confirm you have the latest version of the Fitbit app installed on your phone or tablet. Here’s how to check to see if new software is available.
How to Update Fitbit via the Fitbit.com Dashboard
Updating your Fitbit via the Fitbit.com dashboard is a little trickier than using the app. You’ll need a Bluetooth connection with your Windows or Mac computer (built-in Bluetooth or a Bluetooth dongle). Make sure you have the latest version of Fitbit Connect installed.
What to Do If Your Fitbit Update Failed
Fitbit won’t update? Here’s what to do:
Make sure the battery life on your device is at 50 percent or more.Ensure your internet connection is reliable. The update will fail if the connection drops out suddenly.Turn your tracker off and on again.Try the firmware update again. Sometimes, a second attempt will work successfully.If you’ve already tried via the app, try updating via Fitbit Connect or vice versa.
